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Assistant Supervisor
- Location: Sibu, Sarawak, Malaysia
- Salary: RM2,000 - RM2,500
- Posted At: Apr 24, 2024
Job Descriptions
Team Support
Assist the Supervisor in leading and supervising a team of staff, providing support to ensure effective and efficient operations.Foster a positive and collaborative work environment, encouraging teamwork and professional development.Operational Assistance
Support daily activities, ensuring compliance with company standards and procedures.Assist in managing inventory, order supplies, and maintain optimal stock levels.Customer Service
Contribute to maintaining a high level of customer satisfaction by upholding excellent service standards.Address customer inquiries, concerns, and feedback in collaboration with the Supervisor.Training and Development
Assist in training new staff members and provide ongoing guidance to enhance their skills and knowledge.Collaborate with the Supervisor in conducting regular performance evaluations and providing constructive feedback.Quality Control
Contribute to maintaining quality control measures related to product presentation, service, and cleanliness.Ensure compliance with health and safety regulations and hygiene standards.Communication
Maintain open communication with staff, conveying information from the Supervisor and management.Collaborate with other team members to ensure effective coordination.Problem-Solving
Identify and assist in addressing operational challenges promptly, working towards solutions to improve efficiency and customer satisfaction.Sales Support
Collaborate with the team to implement sales and marketing initiatives, contributing to revenue generation.Support efforts to upsell products and promotions to customers.Job Requirements
A high school diploma or equivalent is typically required.Additional coursework or certifications in management, leadership, or a related field may be beneficial.
At least 1-3 years of relevant work experience in the specific industry or field.Demonstrated experience in a lead or supervisory role is an advantage.
Ability to support and assist the supervisor in leading a team of employees.Foster a positive and collaborative team culture.Effective communication skills, both written and verbal.Ability to convey instructions clearly to team members.Strong problem-solving skills to address day-to-day operational challenges.Ability to make decisions in the absence of the supervisor.Focus on providing excellent customer service.Address customer inquiries and issues as needed.Ability to work collaboratively with team members, the supervisor, and other departments.Support and motivate team members.Efficiently manage time and assist in prioritizing tasks.Ensure tasks are completed within deadlines.
While not always mandatory, relevant certifications or training in supervision or management can be advantageous.
Maintain a polished and professional appearance.Demonstrate a high level of integrity and ethical behavior.Consistent attendance and punctuality.Dependable in executing tasks and meeting deadlines.Proactive approach to assisting in leadership and problem-solving.Willingness to take on additional responsibilities as needed.Ability to adapt to changing work environments and requirements.Flexibility in handling various tasks.
Knowledge of relevant industry practices and standards.Familiarity with safety regulations and protocols.Ability to assist in training and mentoring team members.Experience in handling basic administrative tasks.
Benefits
Food Ration
Overtime Pay
Double Pay
Replacement Leave
Travelling Allowance
Travelling Accommodation
Mileage Claim
Employee Referral Scheme
Attendance Allowance
Commission
Hostel
If you're excited about the opportunity to join our team and make a difference, we'd love to hear from you! Please submit your resume and cover letter to welldonegrouphr@gmail.com
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