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Area Manager
- Location: Sibu, Sarawak, Malaysia
- Salary: RM4,000 - RM5,500
- Posted At: Apr 27, 2024
Job Descriptions
Operational Oversight
Provide strategic direction and guidance to store managers within the designated area.Oversee day-to-day operations to ensure compliance with company policies, standards, and operational procedures.Financial Management
Develop and manage budgets for each outlet, monitoring financial performance against targets.Analyze financial reports, identify trends, and implement strategies to maximize revenue and profitability.Team Leadership and Development
Recruit, train, and mentor store managers and staff members.Foster a culture of excellence, teamwork, and customer focus within the area.Customer Satisfaction
Champion a customer-centric approach, ensuring a consistently high level of service across all outlets.Address customer feedback, implement improvements, and drive initiatives to enhance overall customer satisfaction.Quality Control and Compliance
Monitor and enforce quality control measures related to food preparation, safety, and hygiene.Ensure compliance with health and safety regulations and maintain high standards of cleanliness and presentation.Strategic Planning
Stay informed about market trends, competitor activities, and customer preferences within the designated area.Collaborate with the corporate team to develop and implement strategic initiatives for business growth.Communication and Collaboration
Establish and maintain effective communication channels with store managers, corporate teams, and other area managers.Collaborate on cross-functional projects and share best practices for continuous improvement.Performance Analysis and Reporting
Regularly review performance metrics and key performance indicators for each outlet.Provide detailed reports to senior management, highlighting successes and recommending improvements.Job Requirements
Education Level
A Bachelor's degree in business, management, marketing, or a related field is typically required.An advanced degree such as a Master's or MBA can be advantageous.Working Experience
5-7 years of experience in a management or leadership role.Demonstrated experience in progressively responsible roles, preferably in the same or related industry.Experience in overseeing multiple locations within a designated area.Skills and Abilities
Proven ability to lead and motivate teams across multiple locations.Foster a positive and collaborative organizational culture.Ability to oversee and optimize day-to-day operations within the designated area.Develop and implement efficient operational processes.Strong financial management skills, including budgeting and financial analysis.Ability to analyze financial data to inform strategic and operational decisions.Excellent written and verbal communication skills.Ability to effectively communicate area goals and performance to internal and external stakeholders.Understanding of sales and marketing principles to drive area growth.Implement strategies to increase market share and revenue.Build and maintain relationships with clients, partners, and key stakeholders within the designated area.Represent the organization at local events and with the media.Certificates and Qualifications
While not always mandatory, relevant certifications in management or business administration can be beneficial.Personal Traits
Maintain a polished and professional appearance and demeanor.Demonstrate a high level of integrity and ethical behavior.Consistent attendance and punctuality.Dependable in executing area plans and meeting deadlines.Proactive approach to area leadership and strategic initiatives.Willingness to take calculated risks and explore new opportunities.Ability to collaborate with other area managers, regional managers, and department heads.Foster a positive and collaborative team environment.Ability to adapt to changing business landscapes and make informed decisions accordingly.Other Requirements
Strong project management skills for overseeing area initiatives.Understanding of relevant industry-specific regulations and compliance standards.Experience in stakeholder management, including interaction with senior leadership, clients, and other key stakeholders. Familiarity with local market trends and competition within the designated area.Benefits
Medical Claim
Food Ration
Replacement Leave
Traveling Allowance
Traveling Accommodation
Mileage Claim
Employee Referral Scheme
Car Coupon
Phone Allowance
Hostel
Petrol Allowance
If you're excited about the opportunity to join our team and make a difference, we'd love to hear from you! Please submit your resume and cover letter to welldonegrouphr@gmail.com
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